Checkout confidence
AELVORO uses secure checkout practices and third-party payment providers to process online payments. Customers can review prices, shipping costs, taxes, and order details before completing payment.
Payment handling
- Full card numbers are handled by payment processors rather than stored on the AELVORO website.
- Available payment methods are displayed during checkout and may include cards, PayPal, or wallet options where enabled.
- Order review and fraud-prevention checks may be used to protect customers and the store.
Before you pay
- Product price and selected options are shown on product and cart pages.
- Shipping fees, available delivery options, and order totals are shown before payment is submitted.
- Customers can contact support about payment, order, or refund questions.
Company & Customer Care
Legal entity
Teloz Technology Co., Limited
Customer care email
support@aelvoro.com
Phone
+852 5666 3402
Mailing address
807A, 8/F, Two Harbourfront, 22 Tak Fung Street, Hung Hom, Hong Kong
Service hours
Monday-Friday, 9:00 AM-6:00 PM Hong Kong Time (UTC+8)
Response time
Within 1-2 business days